Depending on the rules that were broken and the severity of actions taken, GMs may decide to apply a penalty. Generally, more significant penalties will be applied if a user has prior infractions and is demonstrating bad faith consideration of the rules. Community conduct violations are treated more seriously and will incur more serious penalties than breaking rules against in-game rules like alt abuse. In all cases, GM findings, rulings, and penalties are always documented internally by the team.
Possible penalties may include:
- Warnings against future behavior
- Preventing characters from performing any speech actions for a timeout period (ranging from days to weeks)
- Temporary disabling of specific characters involved in rulebreaking for a timeout period
- Temporary disabling of all of a user’s characters for a timeout period
- Temporary or permanent bans from the Discord or Forum
- Limits on the number of characters a user is allowed to play
- Permanent bans from the Nexus Clash site
Also, an important point of Nexus Clash moderation policy is that it is the actions of the accused, not the actual or claimed feelings of the accuser, that will be used to determine any moderation. For example, we might receive a report from Player A that they feel their characters are being singled out for hunting and raiding by the characters of Player B... only to discover that sifting through B’s actions and patterns shows that B isn’t killing A’s characters any more frequently than B kills anyone else. Do not assume any other player was responsible for your penalty, it is YOUR actions that are important.
Moderation Disclosure Policy
The extent to which moderation actions are announced to the community is dependent on the nature of the offense. For example:
- At the most discreet: When someone reports a possible infraction to a GM, the team will deal with it via our procedure. Upon conclusion of the process, the person who reported the incident will be told privately that the report was looked into, and whether or not action was taken, without discussing specifics.
- At the most public: When a player has committed a serious enough infraction as to be permanently banned, this will be announced publicly on the general discord and our forum, along with the general nature of the infraction(s) leading to the ban.
If someone who has been disciplined publicly speaks about the disciplinary action, GMs may weigh in on it from their perspective. If an issue has been widespread enough to be public knowledge, it is usually necessary for the punishment imposed to be public as well. This will generally be via a post in the forums. If anything has been made public and a decision is reversed on appeal, the results of the appeal will also be publicized.
• Please appeal a penalty if you do not agree! Nobody on the development team joined to be an expert judge, and we have been wrong before. For any level of punishment, an appeal explaining any circumstances or requesting more information may be made to a GM. This appeal may be made by contacting multiple admins by emailing firstname.lastname@example.org, or via PMs on the Forums or Discord. This should be a good-faith appeal and explanation of behavior, not arguments of rule interpretation.
• Self-reporting rule violations is absolutely an option, and is quite common. We all make mistakes, and bringing it to the attention of a GM after you realize is far more likely to result in a warning or minor penalty.